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Diagnosing an ad account's creative gaps before producing new ads

Dara Denney's audit for a new brand — persona gap (ads vs reviews), a 1–2 sentence diagnosis, then checks on awareness levels, spend mix by format (partnership ads 30–50%), 3–4 messaging pillars carried to the landing page, and why "UGC doesn't work for us" usually means a creator problem.

Diagnosing an ad account’s creative gaps

TL;DR

  • Dara’s 3-step start with any brand: personas → diagnosis → creators/formats.1
  • Persona check: compare who the live ads target with who the reviews say buys — there is almost always a gap, and it is the opportunity.1
  • Write a diagnosis: 1–2 sentences explaining the why behind everything on the roadmap. Without it you only have testing.2
  • Check: awareness levels (most brands lack unaware/problem-aware ads), spend mix by format (30–50% on partnership ads), 3–4 fed messaging pillars, landing-page message match, creator fit.345

Details

Real diagnoses Dara has given (2026):67

  • All live content aimed at one persona; reviews showed two other personas more dominant → focus on opening those audiences.
  • After 6 months of persona tests, the older segment had better video retention and site conversion → next quarter only that age group, with 40+ creators.
  • Top performers were all promos or product launches → not enough evergreen content to last.
  • Good learnings but not iterated into other formats or handed to creators.

The “onion-peeling” checklist:

  1. Awareness levels of all live ads. The usual finding: too little unaware/problem-aware content, so the brand “bleeds its top of funnel”; winners are solution/brand-aware or offer-based.3 Ads that work for 1–2 weeks then fall off a cliff are typically product/solution-aware ads that exhausted that pool.8
  2. Personas — do this before the diagnosis.4
  3. Content gaps — % of monthly spend on images, video, carousel and partnership ads; is messaging diversified across formats?4 On sales calls Dara asks the partnership-ad share first; she likes 30–50%, and brands under 25% (often under 5%) are “in trouble”.5
  4. Messaging pillars — 3–4 core content buckets constantly fed, and the winning bucket’s message carried onto the landing page.9
  5. Creator diagnosis when “UGC doesn’t work for us”:91011
    • creator profiles don’t match personas (not 1:1 — a 55+ customer may aspire to someone else);
    • content not aspirational (bottom-of-the-barrel marketplace creators “with nothing going on behind the eyes”);
    • budget only on big or only on small creators (see Partnership (whitelisted) ads and choosing creators who convert);
    • weak delivery, low volume, or no personal storytelling.

Disagreements / caveats

  • Awareness strategy depends on category: for a crowded collagen product Dara went more solution-aware (why we beat competitors); for a little-known product, more education up-funnel.8
  • The 30–50% partnership share is Dara’s e-commerce benchmark, not tested for apps.

See also

Footnotes

  1. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 01:35 — Dara Denney ↩ ↩2

  2. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 02:21 — Dara Denney ↩

  3. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 04:39 — Dara Denney ↩ ↩2

  4. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 05:27 — Dara Denney ↩ ↩2 ↩3

  5. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 00:00 — Dara Denney ↩ ↩2

  6. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 03:07 — Dara Denney ↩

  7. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 03:52 — Dara Denney ↩

  8. The 5 Levels of Creative Diversity (most brands miss this) @ 04:47 — Dara Denney ↩ ↩2

  9. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 06:14 — Dara Denney ↩ ↩2

  10. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 07:02 — Dara Denney ↩

  11. I Made 10,000 Ads, Here's What Works Right Now (in 2026) @ 08:42 — Dara Denney ↩