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Testing creative formats in buckets, then iterating inside the winner

Ryan Thorpe's TikTok creative process at Reflectly (2022) — produce batches per format ("day in the life", testimonial, lifestyle…), keep the format with the lowest cost per store visit, then A/B test one element at a time (creator, hook line, frames per second, CTA, not naming the product, accents), plus his celebrity-voice accident (40M views, then a cease-and-desist).

Testing creative formats in buckets

TL;DR

  • Step 1, buckets: make a batch of videos per TikTok format (day in the life, testimonial, lifestyle…) and run them as separate creative tests.1
  • Step 2, pick the format with the lowest cost per result (store visit), then double down on it.2
  • Step 3, iterate one element at a time: different creators, the hook/first sentence, frames per second (3–4 cuts/s), CTA at the end, or not naming the product.23
  • Leaving out the app’s name can push viewers to comment “what app is this?”. Engagement then lowers CPC and CPM.3
  • Small human differences matter: British accents in US ads beat American ones for Reflectly because they stood out. Then micro-target accents per country.4
  • Samet Durgun’s 2025 version: once you have a creative, make versions by changing the hook and the script. Lead with the pain and emotion, not app features, for the first ~5 seconds.5

Details

The celebrity-sound accident. Reflectly used a trending TikTok sound that was a quote from YouTuber Emma Chamberlain on a “day in the life” video. Viewers recognised her voice in the first second, stayed, and clicked. Boosted on a micro-creator’s account, it reached ~40M views, with downloads and revenue. Then her lawyer sent a cease-and-desist.67

Turning it into a test. They hired voice actors imitating celebrities who match the audience archetype (e.g. Ariana Grande for 18–25 women; also Morgan Freeman). Most tests made little difference, though he thinks off-season timing hurt them.8

Creative is targeting. Host Jonathan Fishman cited a Facebook study (“The Big Catch”) that recommends using creatives as the new targeting: a yoga-woman creative finds that audience.9

Disagreements / caveats

See also

Footnotes

  1. TikTok: the NextGen User Acquisition Mobile Channel with Ryan Thorpe, Co-Founder and CMO of Refle... @ 15:43 — Ryan Thorpe ↩

  2. TikTok: the NextGen User Acquisition Mobile Channel with Ryan Thorpe, Co-Founder and CMO of Refle... @ 16:29 — Ryan Thorpe ↩ ↩2

  3. TikTok: the NextGen User Acquisition Mobile Channel with Ryan Thorpe, Co-Founder and CMO of Refle... @ 17:17 — Ryan Thorpe ↩ ↩2

  4. TikTok: the NextGen User Acquisition Mobile Channel with Ryan Thorpe, Co-Founder and CMO of Refle... @ 18:06 — Ryan Thorpe ↩

  5. LTV mastery: Getting high-value subscribers from Meta @ 24:58 — Samet Durgun ↩

  6. TikTok: the NextGen User Acquisition Mobile Channel with Ryan Thorpe, Co-Founder and CMO of Refle... @ 20:29 — Ryan Thorpe ↩

  7. TikTok: the NextGen User Acquisition Mobile Channel with Ryan Thorpe, Co-Founder and CMO of Refle... @ 22:06 — Ryan Thorpe ↩

  8. TikTok: the NextGen User Acquisition Mobile Channel with Ryan Thorpe, Co-Founder and CMO of Refle... @ 24:46 — Ryan Thorpe ↩

  9. TikTok: the NextGen User Acquisition Mobile Channel with Ryan Thorpe, Co-Founder and CMO of Refle... @ 13:59 — Jonathan Fishman ↩