#refunds

1 notes tagged “refunds”.

• Judge paywall tests on net revenue after refunds (matured cohorts)Trial-start lifts from forcing tactics (no X, undismissable discount) can be wiped out by refunds — BoldVoice's refunds rose more than trial starts — so score paywall experiments on net revenue after refunds per exposed user on a matured cohort (trial + ~1 week + ≥2 weeks).